Effective Date: October 1, 2026
At lllichttechnikledewiv.shop, operated by lllichttechnikledewiv, we want the payment process to be clear, secure, and straightforward. This Payment Policy explains the payment methods we accept, how payments are processed, when payment is taken, and how refunds are handled.
All prices displayed on our website are in Euro (€) unless otherwise stated.
1. Business Information
Business Name: lllichttechnikledewiv
Legal Business Name: LL Lichttechnik-LED EWIV
Website: lllichttechnikledewiv.shop
Email: info@lllichttechnikledewiv.shop
Phone: +49 711 90770065
Business Address: Hoffeldstraße 250, 70597 Stuttgart-Degerloch, Germany
Customer Support: 24/7 Live Chat
Time Zone: Central European Time (CET)
Currency: EUR (€)
2. Accepted Payment Methods
We currently accept the following payment methods at checkout:
Credit Cards
You can pay for your order using an accepted credit card through our secure checkout.
Debit Cards
You can pay for your order using an accepted debit card through our secure checkout.
Google Pay
Where available and supported by your device, browser, account, and payment setup, you may use Google Pay to complete your purchase.
Shop Pay
Where available, you may use Shop Pay to complete your purchase through the checkout options provided on our website.
The payment methods actually available to you may depend on your device, browser, payment provider, account eligibility, and other technical factors.
3. Secure Checkout
We use a secure checkout process to help protect your payment and personal information.
Payment information is transmitted through secure connections where supported by the checkout and payment services we use.
Google Merchant Center requires an online store to provide customers with a secure checkout and at least one conventional payment method, such as a credit card or debit card.
We also recommend that customers use a secure and up-to-date browser when completing a purchase.
4. When Payment Is Charged
Payment is generally processed when you complete your order through our checkout.
An order may not be considered successfully placed until the payment has been authorized or otherwise successfully processed by the applicable payment provider.
If a payment cannot be authorized or completed, your order may not be accepted or may require you to choose another available payment method.
5. Payment Verification
For security and fraud-prevention purposes, a payment provider or our checkout system may perform appropriate verification checks.
In some cases, additional verification may be required before an order can be processed.
If payment cannot be verified or is declined, we may contact you using the contact information provided with your order.
6. Order Confirmation
After a successful purchase, you should receive an order confirmation through the contact information provided during checkout.
The confirmation may include information such as:
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Order number
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Products purchased
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Amount paid
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Billing information
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Delivery information
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Order details
If you do not receive an expected confirmation, please contact us at info@lllichttechnikledewiv.shop.
Google's checkout requirements state that customers should be able to complete the full checkout process and receive confirmation after completing a transaction.
7. Currency
All product prices and payment amounts shown on our website are displayed in:
Euro (€)
The final order total, including applicable charges, will be shown before you complete payment.
We aim to make the total amount payable clear before the order is submitted, consistent with Google Merchant Center checkout requirements concerning accurate pricing and disclosure of the full expense payable by the customer.
8. Shipping Charges
We currently offer Free Standard Shipping within the Netherlands.
Standard Shipping Cost: €0.00
Our store currently ships only within the Netherlands.
For complete shipping information, please review our Shipping Policy.
9. Payment Provider Processing
Depending on the payment method selected, your payment may be processed by a third-party payment service.
The applicable payment provider may process payment information, authentication information, transaction information, and other information necessary to complete the payment.
Third-party payment providers may have their own terms, conditions, and privacy policies.
We recommend reviewing the relevant provider's information where applicable.
10. Failed or Declined Payments
A payment may fail or be declined for reasons including:
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Incorrect payment information
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Insufficient available funds
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Card or account restrictions
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Payment provider security checks
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Technical problems
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Expired payment credentials
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Other reasons determined by the payment provider
If a payment is declined, please verify your payment information or use another available payment method.
If you continue to experience problems, contact us at info@lllichttechnikledewiv.shop.
11. Duplicate or Pending Charges
In some circumstances, your bank or payment provider may display a temporary authorization or pending transaction during the payment process.
A pending authorization is not necessarily a completed charge.
If you believe you have been charged more than once for the same order, please contact us with your order number and relevant payment details so we can review the transaction.
12. Refunds
Approved refunds are handled according to our Refund Policy.
Where applicable, refunds are generally issued through the original payment method used for the purchase.
Approved refunds are typically processed within 10 business days after the applicable return has been received and reviewed, subject to the terms of our Return Policy.
Your bank or payment provider may require additional time to make the refunded amount available in your account.
13. Returns and Refund Conditions
For information about eligibility for defective and non-defective returns, return procedures, return labels, and applicable conditions, please review our Return Policy.
For details about refund processing, please review our Refund Policy.
14. Payment Security and Personal Information
We take reasonable steps to protect personal and payment-related information.
Customers should provide only the information necessary to complete their purchase and should not send complete payment card details to us by email, live chat, or other unsecured communication methods.
Our handling of personal information is described in our Privacy Policy.
Google's checkout requirements state that payment and personal information should be protected through secure checkout pages and that third-party payment options should also be HTTPS-secure.
15. Taxes and Other Applicable Charges
Any applicable taxes or other charges that form part of the purchase price will be presented during the purchasing process as applicable.
The amount payable before completing the order will be displayed during checkout.
We do not intentionally hide mandatory charges from the customer.
16. Payment Availability
The availability of a particular payment method may vary depending on technical availability, device, browser, payment provider requirements, or other circumstances.
If a specific payment method is temporarily unavailable, another accepted payment method may be selected from those offered at checkout.
17. Questions About Payments
If you have any questions about payment methods, a payment attempt, an order charge, or a refund, please contact us.
Business Name: lllichttechnikledewiv
Legal Business Name: LL Lichttechnik-LED EWIV
Website: lllichttechnikledewiv.shop
Email: info@lllichttechnikledewiv.shop
Phone: +49 711 90770065
Business Address: Hoffeldstraße 250, 70597 Stuttgart-Degerloch, Germany
Customer Support: 24/7 Live Chat
Time Zone: Central European Time (CET)